Before using the l89 platform, please read these Terms and Conditions carefully. This document outlines your rights and responsibilities as a member, as well as how we operate the platform to ensure the safety and fairness of all parties.
By registering or using the l89 platform, you agree to comply with all terms stated herein. If you do not agree, please discontinue use of this platform.
Here is a summary of the six most important points in the l89 Terms and Conditions that every member should understand.
Only individuals aged 18 and above who are residents of Malaysia are eligible to register as an l89 member. Each member is permitted to hold only one account. Duplicate registrations may result in account suspension without prior notice.
You are fully responsible for the security of your password and all activity that occurs within your account. l89 will not be held liable for any losses resulting from sharing your login credentials with others. Enable two-factor authentication (2FA) for added protection.
All deposits and withdrawals are subject to set minimum and maximum limits. A KYC (Know Your Customer) process is required before the first withdrawal to verify member identity and prevent illegal activity. Funds may only be withdrawn to an account registered in the member's own name.
All bonuses and promotions are subject to varying wagering requirements depending on the type of promotion. Bonuses cannot be directly converted to cash without fulfilling the wagering requirement. l89 reserves the right to cancel any bonus suspected of being obtained through fraud or abuse.
Any attempt to exploit system vulnerabilities, use bot software, collude with other players, or engage in money laundering is strictly prohibited. l89 employs advanced fraud detection systems and will suspend suspected accounts immediately without warning.
L89 reserves the right to update or amend these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being posted to the website. It is your responsibility to review the terms periodically. Continued use of the platform constitutes acceptance of the latest terms.
These Terms & Conditions form a legally binding agreement between you ("Member") and l89 ("Platform" or "We"). Please read this entire document carefully. If you have any questions, contact our support team via Live Chat before registering.
In these Terms and Conditions, the following words and expressions carry the meanings as stated:
"Platform" refers to the l89.ng website, the l89 mobile app, and all related services operated under the l89 brand.
"Member" refers to any individual who has successfully registered an account on the l89 platform and is at least 18 years of age.
"Games" refers to all types of games available on the l89 platform, including Slot Games, Live Casino, Fish Shooting Games, bingo, and any other games added from time to time.
"Account Funds" refers to the balance in a member's account consisting of deposited funds and/or recorded winnings.
"Bonus" refers to bonus credits, free spins, or any promotional incentive granted by l89 to members, subject to the respective promotion's terms.
"KYC" refers to the Know Your Customer process that requires members to submit valid identification documents for identity verification purposes.
To use the l89 platform in full, you are required to register as a member by meeting the following conditions:
2.1 Age Requirement: You must be at least 18 years of age at the time of registration. l89 reserves the right to request proof of age at any time. If a member is found to have registered underage, the account will be terminated immediately and all funds will be handled in accordance with established procedures.
2.2 One Account Only: Each individual is only permitted to hold one active account on the l89 platform. This includes the use of the same device, the same IP address, or the same personal information. Multiple registrations are considered a serious violation and may result in the suspension of all accounts and forfeiture of all funds.
2.3 Accurate Information: All information submitted during registration must be accurate, complete, and up to date. This includes your full name, phone number, and bank account details. l89 is not responsible for any failure to process deposits or withdrawals resulting from inaccurate information provided by the member.
2.4 Password Security: You are solely responsible for keeping your account password confidential. Do not share your login details with anyone. l89 will never request your password through any communication channel.
3.1 Deposit Methods: l89 accepts deposits via FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, ShopeePay, and local Malaysian bank transfers. All deposits are processed in Malaysian Ringgit (MYR) only.
3.2 Deposit Limits: The minimum deposit is RM 20 per transaction. Maximum deposit limits vary depending on your chosen payment method and membership status. VIP members enjoy higher deposit limits.
3.3 Processing Time: Deposits are typically processed within 30 seconds to 5 minutes depending on the payment method. In rare cases, a deposit may take up to 30 minutes to be credited due to third-party technical issues. Please contact customer support if your deposit has not been credited within the stated timeframe.
3.4 Source of Funds: You confirm that all deposited funds are entirely your own and obtained through legitimate means. l89 reserves the right to request proof of the source of funds when required for legal compliance purposes.
3.5 No Hidden Fees: l89 does not charge any processing fees on deposits. However, third-party payment providers may impose their own charges, which are beyond l89's control.
4.1 Withdrawal Requirements: Withdrawals may only be made to a bank account or e-wallet registered in the same name as the l89 account holder. Withdrawals to third parties are strictly prohibited.
4.2 KYC Process: Before the first withdrawal is approved, members are required to complete the KYC process by submitting a clear copy of their identity card (MyKad) and proof of bank account ownership. This process is typically completed within 24 hours on business days.
4.3 Withdrawal Limits: Minimum and maximum withdrawal limits are as specified on the platform's Withdrawal page. These limits may vary by withdrawal method and membership level. VIP members enjoy higher daily withdrawal limits and priority processing.
4.4 Withdrawal Processing Time: Withdrawals are typically processed within 15 minutes to 24 hours after approval. During promotional periods or public holidays, processing times may be slightly longer. l89 strives to process all withdrawals as quickly as possible.
4.5 Bonus Fund Withdrawal: Funds derived from bonuses may only be withdrawn once the specified wagering requirements have been fully met. Attempting to withdraw bonus funds before the requirements are fulfilled will result in the bonus being cancelled.
5.1 Bonus Offers: l89 offers a variety of bonuses including welcome bonuses, reload bonuses, cashback, and seasonal promotions. Each bonus has specific terms and conditions that must be read before claiming.
5.2 Wagering Requirements: All bonuses are subject to a wagering requirement before wins derived from the bonus can be withdrawn. The wagering requirement is expressed as a multiplier of the bonus amount — for example, 20x means you must wager the bonus value 20 times.
5.3 Bonus Win Limits: Some bonuses have a maximum win cap. Winnings that exceed this limit may not be withdrawable. This cap, if applicable, will be clearly stated in the relevant promotion's terms.
5.4 One Bonus at a Time: Only one active bonus is permitted at any given time unless otherwise stated. Claiming multiple bonuses simultaneously without l89's authorisation is considered abuse and may result in the cancellation of all bonuses.
5.5 Right to Cancel Bonus: l89 reserves the right to void any bonus or promotion suspected of being obtained through dishonest means, including the use of multiple accounts, system manipulation, or any form of fraud.
6.1 Game Fairness: All games on the l89 platform use an RNG (Random Number Generator) system that has been verified and audited by an independent third party. This ensures that every game outcome is entirely random and cannot be manipulated by any party.
6.2 Game Results: Game results recorded by the l89 server are final. In the event of a discrepancy between the display on your device and the server records, the server records will serve as the definitive reference.
6.3 Technical Interruptions: If a game is interrupted due to a technical issue before completion, l89 will endeavour to restore the game to its state prior to the interruption. If this is not possible, the affected wagers will be refunded to the member's account balance.
6.4 Betting Limits: Every game has set minimum and maximum wagering limits. Members may not place wagers outside the permitted range. These limits may be adjusted by l89 from time to time without prior notice.
The following activities are strictly prohibited on the l89 platform and may result in immediate account suspension, forfeiture of funds, and legal action where necessary:
L89 employs a sophisticated fraud detection system and works with the relevant authorities to address any illegal activity on the platform.
8.1 Data Collection: l89 collects personal information required for account registration, transaction processing, and legal compliance. This includes your name, phone number, banking details, and transaction history.
8.2 Data Usage: Your personal data is used solely to manage your account, process transactions, identify you when you contact customer support, and comply with applicable legal requirements. l89 does not sell or share your data with third parties for marketing purposes.
8.3 Data Security: All personal data and financial information are protected with 256-bit SSL encryption. Access to member data is restricted to authorised personnel only and is subject to strict access control protocols.
For more information on how we handle your data, please refer to Privacy Policy in full.
9.1 Use at Your Own Risk: Use of the l89 platform is at your own risk. l89 does not guarantee that the platform will always be free from interruptions, errors, or viruses. We are not liable for any losses arising from technical disruptions beyond our control.
9.2 Liability Cap: Under no circumstances shall l89's maximum liability to any member exceed the total amount deposited by that member in the 30 days preceding the claim.
9.3 Indirect Losses: l89 is not liable for any indirect losses, loss of anticipated profits, or consequential damages arising from the use of the platform, whether or not we have been informed of the possibility of such losses.
9.4 Game Outcomes: l89 is not responsible for any game outcomes that are unfavorable to a member. All games involve an element of risk and chance, and no guarantee of winnings can be given.
10.1 Termination by Member: You may close your account at any time by contacting the l89 customer support team. Prior to closure, you must withdraw all eligible funds in your account. Bonus funds that have not met the wagering requirements will be automatically forfeited.
10.2 Termination by l89: l89 reserves the right to suspend or terminate any member's account without prior notice in the event of a breach of these Terms & Conditions, suspected fraudulent activity, or upon instruction from the relevant authorities.
10.3 Funds After Termination: In the event of a valid account termination (not due to a breach), any claimable fund balance will be returned to the member in accordance with standard withdrawal procedures once the KYC review is completed.
10.4 Forfeiture of Funds: If an account is terminated due to fraud, breach of terms, or illegal activity, l89 reserves the right to forfeit all funds in that account and pursue appropriate legal action.
L89 deeply values the well-being of our members. Gaming should be a source of entertainment only, not a cause of stress or financial hardship. To that end, we provide a range of tools to help members manage their playing activity:
If you or someone you know may be experiencing a gambling problem, please contact our support team or visit the Responsible Gaming for more information.
12.1 Applicable Law: These Terms & Conditions are governed and interpreted in accordance with the applicable laws of the jurisdiction in which l89 operates. The l89 platform complies with all anti-money laundering (AML) guidelines and data protection requirements set by the relevant authorities.
12.2 Dispute Resolution: Should any dispute arise regarding the use of the l89 platform, members are encouraged to first contact our customer support team for an amicable resolution. We are committed to resolving all disputes fairly and transparently within a reasonable timeframe.
12.3 Formal Complaints Process: If a complaint cannot be resolved through customer support, members may submit a written complaint to l89 management via our official email address. All formal complaints will be investigated and responded to within 5 business days.
12.4 Final Decision: The decisions of l89 management on all matters relating to the platform, games, bonuses, and accounts are final and binding on all parties unless a clear and demonstrable error exists.
L89 uses 256-bit SSL encryption and a two-factor authentication system to protect every member's account and personal data at all times.
The l89 customer support team is available to assist you 24 hours a day, 7 days a week via Live Chat, Telegram, and WhatsApp.
These Terms & Conditions were last updated in January 2026 (Version 3.2). Please check this page periodically to ensure you are always aware of the latest changes.
The l89 platform is strictly for users aged 18 and above. Minors are absolutely prohibited from registering or using any services on this platform.